Distribution & Revenue Operations Specialist

Empresa confidencial

Junior
Híbrido
Lima, Perú
planilla
mype

Key Responsibilities

1. Daily Rate Updates & Restrictions

  • Execute daily rate, restriction, and availability updates across multiple hotel systems (e.g., SiteMinder, StayNTouch, RMS Cloud, Duetto, iDeas) based on Revenue Management (RM) team guidance.

  • Perform data accuracy checks to prevent revenue loss and ensure rate integrity.

2. Reporting & Analysis

  • Compile and distribute daily pricing and performance reports using Excel or Power BI.

  • Assist in generating weekly pace, segmentation, and KPI reports.

  • Support RM team presentations with clear and timely data insights.

3. Channel Distribution

  • Build and update rate plans within PMS, RMS, and OTA platforms.

  • Launch OTA promotions under Revenue Management direction.

  • Support new channel connections, room type builds, and mapping/testing.

  • Conduct rate parity and content audits to ensure accuracy across all distribution channels.

  • Troubleshoot booking, rate, or mapping discrepancies with urgency and attention to detail.

4. Collaboration with Revenue Management

  • Partner closely with Revenue Managers to align on pricing, restrictions, and promotions.

  • Proactively flag booking anomalies or system issues.

  • Maintain clear communication and documentation across all tasks.

5. Process Improvement & Documentation

  • Standardize and document recurring workflows.

  • Identify and recommend process improvements that enhance accuracy and efficiency.

6. Accuracy & Quality Control

  • Double-check all rate and availability updates.

  • Resolve data discrepancies before they affect client revenue.

Qualifications

Hotel Industry Experience

  • Required: Prior hospitality industry experience, ideally in revenue management, distribution, or OTA operations.

Technical Proficiency

  • Prior experience with key hotel systems is highly preferred.

  • Property Management Systems (PMS): StayNTouch*, RoomMaster*, Opera*, RMS Cloud, Cloudbeds, Jonas Chorum

  • Channel Managers & Booking Engines: Synxis*, SiteMinder*

  • Revenue Management Systems (RMS): iDeas, Duetto

  • OTAs: Expedia, Booking.com, Agoda
    (* indicates priority systems)

  • Familiarity with Excel/Google Sheets and data management best practices.

  • Familiarity with Project Management tools like Clickup, Asana, Trello, Airtable is a plus.

Soft Skills & Competencies

  • High attention to detail and precision in execution.

  • Critical thinking and problem-solving skills with a solutions-first mindset.

  • Strong communication and collaboration across remote teams.

  • Project management skills for balancing multiple properties and priorities.

  • Adaptability to learn new systems and procedures quickly.

  • Ownership & Accountability to act as the owner of the account.

  • English level Advanced

Time Zone Requirement

  • Flexible schedule during the day but consider we work with clients in Hawaii Standard Time (9 AM – 5 PM) so be able to adapt to align with client operations. Up to 48 hrs per week.

Preferred Attributes

  • Previous hands-on experience with Synxis or SiteMinder (strong advantage).

  • Experience managing OTA content, rate parity, or hotel connectivity troubleshooting.

  • Background in hotel revenue strategy or pricing analytics.

  • Bachelor’s degree in Hospitality, Business, or related field (optional but preferred).

What We Offer

  • Hybrid work: Full-time position with flexible scheduling aligned to Hawaii business hours. 60% to 70% remote. Office located in Surco.

  • Career growth: Exposure to modern hospitality systems and real-world revenue operations and a career path to become Revenue Manager and/or Account Manager.

  • Collaborative culture: Work with an experienced, supportive team that values precision and curiosity.

  • Benefits: MYPE benefits

  • Contract: 6 month contract and automatic renewal.

  • Office equipment: Laptop and monitor are provided.